PAYMENT & BANKING DETAILS, ORDERING (Terms & Conditions )

ORDERING
By their sheer nature, all named medals and medal groups are individually unique and are

"one only" items.

With this in mind it is essential before ordering to call us by phone 01342-870960 or e-mail us at
DRAGONBRIT77@GMAIL.COM
to check the availability of any particular item.  
As orders come in we immediately place a £-SOLD- banner on the web site against the item.

Therefore if you are ordering from our MEDALS of ENGLAND printed sales list it will pay you to check and see if the item you wish to purchase is still 'priced' on our web site (www.medalsofengland.com)

If it still has a price against it, then the item is normally still available.

If you don't use the internet it's not a problem as we can confirm by phone (01342-870960) in an instant if your chosen item is available, and if it is, we will be delighted to take your order and arrange the business of payment and delivery with you right away.

OUR GUARANTEES

All our medals are all guaranteed to be 100% genuine and to be the original medals issued to the recipients named on the medals.
When we very occasionally sell medal groups that have been previously formed for special displays we sometimes use high quality reproduction items alongside other totally genuine medals where clearly some of the original types are either not available (such as V.C.'s and G.C.'s) or are only available at a prohibitive price. When this is the case we describe this fully in the sales text.
CONFIDENTIALITY
Please be assured that ALL transactions are totally confidential at all times and that as a buyer or private seller your details will never be shared with any third party under any circumstances whatever at any time.

[ORDER CANCELLATION]
Orders which are cancelled after the payment of either a deposit or the full sale price will be subject to our standard trade cancellation charge of 10% of the value of the order.

Payment Procedure
We are finding that over 95% of our business now comes from serious collector-investors or trade buyers and with more and more of our serious and dedicated collector clients now wishing to pay us directly by the more secure, economical and highly efficient DIRECT BANK TRANSFER (BACS) or FAST FLOW system.

However, if as a keen collector you wish to arrange a part-exchange deal or wish break down your payments into several more affordable amounts, you may like to take advantage of our FREE LAY AWAY PLAN. (Note: THIS PLAN IS NOW ONLY AVAILABLE ON TOTAL PURCHASES OF £5000 or more.)

We stopped accepting credit and debit cards some years ago due to silly expensive commission rates.)
This makes sense as it gives YOU complete pre-arranged flexibility on payment terms and helps US keep the cost of our products down..........thus we all win by cutting out the greedy banks ! 

We run a highly efficient and friendly business and treat all our many clients both trade and private as friends.

 **

To purchase any item featured on our website, please, in the first instance,
Call Our Office on 01342-870960 or 07837-621144 to check the availabilty of your chosen item and discuss your order and payment.

or e-mail us on : DRAGONBRIT77@GMAIL.COM

If we are not in the office when you call us, or you are calling either from abroad or making the call after normal business hours, just leave a message and we will get right back to you.

PAYMENT (Buyers in The United Kingdom )
By Direct Deposit Transfer:

FOR DIRECT TRANSFER PAYMENTS OUR ACCOUNT DETAILS ARE:

LLOYDS BANK LTD. LONDON ROAD, EAST GRINSTEAD.
A.THOMAS
Sort Code: 30-92-92
Account Number: 18541060
SWIFT CODE (BIC): LOYDGB2L



By Bankers’ Draft (MUST be in UK Pounds and drawn on a UK bank)
By Building Society or Bankers Cheque

Private Cheques are now accepted by SPECIAL ARRANGEMENT ONLY (& Must be in UK Pounds) Payable To "MEDALS of ENGLAND"
Note (*Goods paid for Private Cheque are now dispatched after a full 15 day clearance period).
By Cash in UK£ (By arrangement)

And now the EASY way !!

***BY DIRECT BANK TRANSFER ( THIS CAN NOW BE DONE FROM YOUR OWN HOME COMPUTER WITHOUT LEAVING YOUR CHAIR !)

FOR DIRECT TRANSFER PAYMENTS OUR ACCOUNT DETAILS ARE AS FOLLOWS:

LLOYDS BANK LTD. EAST GRINSTEAD, LONDON ROAD,BRANCH
Sort Code: 30-92-92
Account Number: 18541060
SWIFT CODE (BIC): LOYDGB2L


 
 

All written communications and cheque payments to:

MEDALS OF ENGLAND
P.O. BOX 258
LINGFIELD
SURREY
RH7 9AH


FURTHER PAYMENT OPTIONS (UNITED STATES OF AMERICA & ALL OTHER OVERSEAS BUYERS)
By Bank Draft (Draft MUST be in UK£ Pounds and be drawn on a UK bank)
By Cash (All major currencies are excepted, please check with us for current buy rates)
By Direct Bank Wire:
By (T.T.) Telegraphic Transfer
By I.BA.N. Bank Transfer

OUR I.B.A.N. REFERENCE # is: GB16 LOYD 3092 9218 5410 60

All written communications and cheque payments to:

MEDALS OF ENGLAND
P.O. BOX 258
LINGFIELD
SURREY
UNITED KINGDOM
RH7 9AH

POSTAGE: All sendings to both UK and Overseas customers are by *Insured mail.(see compensation limits & terms shown below).
For UK sendings, all mail is via 'ROYAL MAIL SPECIAL DELIVERY' at a basic minimum cost of £10.00 for postage, plus an amount for packing & handling.. Heavy lots containing multiple medals & / or death plaques, will be charged at postal cost + packing & handling. The maximum postal compensation value on any U.K. addressed lot is £2500 and any losses or damage above this value to goods in transit are fully accepted by and are born by the customer. In the very rare and highly unlikely event of a total loss of goods in transit, Medals of England will make a claim on behalf of the customer. * Please note: Royal Mail do not accept that goods are lost until 30 days after the expected delivery date and hence compensation will not be paid out by them or ourselves until Royal Mail have accepted such loss and have agreed to reimburse.

Medals of England is NOT liable for any uninsured loss or damage to goods in domestic U.K. transit however caused.
For Overseas sendings we offer sendings via theROYAL MAIL 'INTERNATIONAL “ TRACKED” ”or ”TRACKED & SIGNED FOR” ' service ( which service depends on local availability) which carries compensation up to a MAXIMUM VALUE OF UK £250. Any losses or damage above this value to goods while in transit are fully accepted by and are born by the customer. Medals of England is NOT liable for any uninsured loss or damage to goods in transit however caused.
We can sometimes offer FEDEX delivery at extra cost on certain types of goods ONLY , but please check with us first for current availabilty of this service and shipping rates.



[GOODS SENT TO US FOR SALE FROM U.K. CLIENTS] When goods are sent to us for sale by UK clients they MUST be sent by Royal Mail "Special Delivery" next day by 1:00pm service. Goods should be insured or compensation cover obtained by the sender at the level of the sender's own valuation. When goods are purchased by us your reasonable Royal Mail incoming postal costs will be refunded and added to your agreed purchase payment.
When we are given an actual “price required’ by the seller and we agree to the seller’s asking price, we consider that the deal is then complete. Payment is then made by either direct bank transfer or by cheque or direct bank transfer.
In the event of you not accepting our offer to purchase your goods, they will be re-posted & returned to you within 48 hours of receiving the same amount of the incoming postage costs, plus our standard re packing, handling and research fee of £45.00. This is equal to one hours professional research & handling time & materials.

PLEASE NOTE: We DO NOT send goods to MAIL BOX ADDRESSES, or POSTAL ACCOMMODATION ADDRESSES IN THE U.S.A. under any circumstances,as insurance is VOID if sent to such addresses. All overseas mail sendings MUST be to a full and normal street address with a full domestic Zip Code.

[GOODS SENT TO US BY OVERSEAS CLIENTS OUTSIDE THE U.K]
ALL items sent to us by overseas clients for purchase or trade "MUST" be sent by a fully trackable courier service such as FedEx or DHL. Transit to us via local overseas registered mail services is NOT acceptable.

If you wish to ask us any questions please don't hesitate to call us on:
OFFICE: 01342-870960 MOBILE: 07837-621144

Thank You

Alan Thomas

'MEDALS of ENGLAND'